Take action

Tired of the trash and illegal dumping in your neighborhood? Everyone can help improve cleanliness in Brussels.

đź“ŤReport issues

Report illegal dumping, overflowing bins or dirty streets to the responsible authority.

See below.

🧹Take initiative

Organise or join local clean-ups, adopt a street or take care of your immediate environment.

See below.

📢Spread the word

Raise awareness by talking to others, sharing content or encouraging responsible behaviour.

See below.

Report issues

Reporting problems is one of the most effective ways to trigger action from public authorities.

How to report

  1. Email or call the authorities. You can find the contact details for your municipality below:
    • Public cleanliness service
    • Mayor
    • Alderman/Alderwoman for cleanliness
  2. Submit a report via Fix My Street app (iPhone / Android).

What to report?

  • Illegal dumping, overflowing bins, missed collections, dirty public space.
  • If you found something that can identify the offender (name, address, etc.), request a sanctioning agent.

Know whom to contact

  • Your municipality for most local streets; Net Brussel Bruxelles PropretĂ© for the regional streets.
  • If you are unsure, your municipality is usually the right first contact. You can also check for the list of regional roads on https://gis.urban.brussels/brugis/#/ (click on Layers –> “Brussels Mobility” –> “Traffic and Network”, then select “Regional roads” which will then highlight as red).
  • Find who to contact for each municipality.

Take initiative

You don’t have to wait for authorities. Small local actions can make a real difference.

  • Organize clean-ups (as individual or in group)
    • Sign up as a local ambassador via Wake Up Clean Up
    • Organize or join a cleanup action
  • Adopt a space (street, tree pit, small area)
  • Engage locally
    • Talk with neighbors about cleanliness and public hygiene
    • See someone littering? A polite, non-confrontational word can go a long way
    • Talk to your municipality, propose initiatives
  • Appreciate the heroes on the ground: Thank cleaning teams when you see them.

Spread the word

Changing behaviour requires awareness and collective effort.

  • Talk to people: Neighbours, local community
  • Social media
    • Post on your own channels
    • Send us your pictures via Instagram: @brussel_poubelle Don’t forget to include the location (street + postcode).
  • Lead by example

More info on how to act in your municipality